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Case Studies - Medical

In late 1999, Mr. Chilinski became CEO of this international medical instrument company having previously served as its COO/CFO. Previous to his tenure, revenue trends were on a consistent downward decline.

By modifying selling strategies, realigning senior management responsibilities and renewing focus on new product line development, revenue performance improved dramatically. In addition to sales and marketing improvements, key customer service drivers also demonstrated strong improvements soon after initiatives were launched. Consequently, the company financial performance improved providing returns exceeding shareholder expectations when the company was sold in 2001.

 

 

Worldwide Order Performance

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Service Performance

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